Shipping policy

Shipping

We deliver orders throughout South Africa using The Courier Guy.

Delivery cost
Standard delivery is R85 nationwide. Where a free-shipping offer or customer benefit applies, this will be reflected at checkout.

Dispatch
Orders are dispatched from Somerset West, Western Cape. Orders are normally prepared for dispatch within 1–2 business days after payment has been confirmed.

Delivery times
Delivery times depend on the destination and courier service. Once your order has been dispatched, you will receive tracking information so that you can follow the progress of your delivery.

Delivery details
Please ensure that the delivery address and contact number provided with your order are correct. Courier deliveries may require someone to be available to receive the parcel.

Delivery problems
If your parcel is delayed, damaged in transit, or you experience another delivery problem, please contact us at orders@camelmilksouthafrica.co.za and we will assist you.